MFA Member Survey: MATRADE Market Development Grant (MDG)

Purpose: This short survey aims to gather feedback on MFA members’ experiences with the MATRADE Market Development Grant (MDG), particularly regarding the application, reimbursement, and communication processes. The findings will help MFA identify common challenges and determine appropriate follow-up and support for its members.

Name
Name
First Name
Last Name
1. What is the current status of your MDG application or claim?
2. How long did it take your company to receive the reimbursement from the date the complete MDG claim application was submitted?

3. Details of MDG Applications and Reimbursements

Please complete one row for each MDG application or claim. If reimbursement is still pending, leave the reimbursement date blank and state the waiting period to date.

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4. How would you rate your overall experience with MATRADE regarding your MDG application or claim?
Very Poor
Poor
Satisfactory
Good
Excellent
N/A
Application and reimbursement processing time
Clarity of information and requirements
Responsiveness and helpfulness of MATRADE officers
Transparency of application or claim status
Ease of using the Digital Trade platform
5. What challenges did your company experience during the MDG application or reimbursement process?
6. What action or support would you like MFA to provide regarding the MDG application and reimbursement process?
Name
Name
First Name
Last Name