No. Participant Role & Experience Selected Skills (L1, L2, L3) Preferences & Feedback

Role: CEO / Director / Senior Management
Experience: More than 10 years years
Outlets: More than 50 outlets
  • L1: How to Sell a Franchise, How to Write an SOP, How to Communicate with Franchisees
  • L2: How to Manage Multiple Outlets, How to Choose the Right Location, How to Improve Franchisee Profit
  • L3: How to Manage Multi-Unit Franchisees, How to Choose the Right Country, Think Global, Act Local – Brand Localization, AI for Franchisors
Interest Level: Level 2 – Management: Learn to Manage Performance
Format: Short online sessions (Group discussion, Expert presentation)
Timing: Weekday – Morning

View Q11–Q13 Responses
Q11:

G

Q12:

G

Q13:

G
HO LEE TING
johanspeakingacademy@gmail.com 		Role: Franchisor / Business Owner
Experience: 1–3 years years
Outlets: 11–30 outlets
  • L1: How to Find the Right Franchisee, How to Keep Your Brand Standard
  • L2: How to Manage an Underperforming Franchisee, How to Build Strong Franchisee Relationships, How to Plan a Franchise Expansion, How to Improve Franchisee Profit, How to Close More Franchise Deals
  • L3: How to Scale from 10 to 100 Outlets, How to Build a 3-Year Franchise Growth Plan, Think Global, Act Local – Brand Localization
Interest Level: Interested in all levels
Format: Combination of online + physical (Combination of all)
Timing: Weekday – Morning, Weekday – Afternoon, Weekday – Evening

View Q11–Q13 Responses
Q11:

I wish I were better at franchisee recruitment and selecting the right franchise partners.

Q12:

To develop a stronger system to recruit, select, train and support the right franchise partners so we can expand successfully and sustainably.

Q13:

Franchisee recruitment and selection, franchise sales and lead conversion, franchisee performance management, international franchise expansion, franchise marketing strategies, and building strong systems and SOPs for sustainable franchise growth.